Category Archives: Miscellaneous

Relatively few bags are damaged or lost. However, your chances of encountering this experience can be reduced even further if you follow the advice set out below. Packing Avoid putting the following in checked baggage: * Valuables (cash, jewelry). Don’t … Continue reading →

Over two million pets and other live animals are transported by air every year in the United States. Federal and state governments impose restrictions on transporting live animals. In addition, each airline establishes its own company policy for the proper … Continue reading →

Most airline trips are uneventful; however, airlines don’t guarantee their schedules, and you should realize this when planning your trip. There are many things that can make it impossible for flights to arrive on time. Some of these problems, such … Continue reading →

When passengers comment on airline service, most airlines do listen. They analyze and keep track of the complaints and compliments they receive and use the information to determine what the public wants and to identify problem areas that need special … Continue reading →

Air travel is so safe you’ll probably never have to use any of the advice we’re about to give you. But if you ever do need it, this information could save your life. Airline passengers usually take safety for granted … Continue reading →

Flying is a routine activity for millions of Americans, and raises no health considerations for the great majority of them. However, there are certain things you can do to ensure that your flight is as comfortable as possible. Changes in … Continue reading →

Throughout this booklet, we have tried to provide you general information about airline travel. It is important to realize, however, that each airline has specific rules that make up your contract of carriage. These rules may differ among carriers. They … Continue reading →

Over 40 million Americans have disabilities. The Air Carrier Access Act and the DOT rule that implements it set out procedures designed to ensure that these individuals have the same opportunity as anyone else to enjoy a pleasant flight. Here … Continue reading →

Virtually all major U.S. airlines have a frequent-flyer plan, and many foreign carriers are starting them. These programs allow you to earn free trips, upgrades (e.g., from Coach to First Class) or other awards based on how often you fly … Continue reading →

Under U.S. government rules, smoking is prohibited on all domestic scheduled-service flights except for flights over six hours to or from Alaska or Hawaii. This ban applies to domestic segments of international flights, on both U.S. and foreign airlines (e.g., … Continue reading →